- Select [Contact Support] on the Apple Support page
- Select [Get Help]
- Select [Music]
- Select [iTunes Store]
- Select [Subscriptions and Purchases]
- Select [iTunes Store account billing]
- Choose a channel to contact support
※The procedure may be changed due to site renewals and etc. by Apple
- Order number and order details of the item (GB Purchase)
※The above is written in an email from iTunes Store.
Should you not receive the email, please verify your "Purchase History" via iTunes on PC.
※Please also inform support that your purchase was not reflected in the application.