If you are experiencing lag, any irregularities and/or connection errors, please check the FAQ first to see if you can resolve your issue before sending your inquiry.
■If you have any suggestions, please send them through the form linked below:
※ Please note that it is of our policy to not reply.
※ However, rest assured that we will verify your valuable opinion and work towards improving.
■Reporting on Hacking and Harassment can be done through the form linked below:
In the form above, please provide the following information:
- The name and ID of the user involved in foul play
- Primary details on the incident (Time of incident, details of the incident)
※ As it is our duty to protect a user's privacy, we will not provide updates on the results of our investigation on the matter.
※ We are also unable to serve as mediators for conflicts between users. We hope for your kind understanding.